Frequently Asked Questions (FAQ)

How long is the turnaround time on orders?

Does CrystalOrb offer credit terms?

Will CrystalOrb be adding new booklets as options?

What kind of results can I expect to see from using 93 Tips™ booklets to promote my business?

Is there a minimum order?

Why do 93 Tips™ booklets have ISBNs and barcodes?

Q: How long is the turnaround time on orders?

A: We do our best to keep booklets in stock at all times so that we can fulfill orders of prepackaged booklets within 48 hours of placement. For large shipments (20 or more boxes), fulfillment may take slightly longer at peak times of year. We appreciate your business and will notify you in the event of a delay. (Return to the top.)

Q: Does CrystalOrb offer credit terms?

A: We appreciate our customers paying by credit card for orders of prepackaged booklets, which helps us keep our costs down. For custom orders, we request a deposit to begin production and invoice upon delivery under NET 30 credit terms. (Return to the top.)

Q: Will CrystalOrb be adding new booklets as options?

A: Yes! We are looking into several possible topics to add to our 93 Tips™ product line. To get started, we wanted to go with a topic that would have extremely broad appeal, particularly to small and service-oriented businesses. If you would like to request a booklet with a specific focus, please email us. (Return to the top.)

Q: What kind of results can I expect to see from using 93 Tips™ booklets to promote my business?

A: In general, you can expect to get better exposure to more people using booklets than you would get using flyers, putting business cards on bulletin boards, or buying newspaper advertising. Specific results will vary for each business. As with any promotional tool, you’ll see better results when you target your efforts to people likely to use your services or want your products. You may also want to offer some sort of discount to customers who see your booklet, which will help you track how effective it is. (Return to the top.)

Q: Is there a minimum order?

A: No! Our discount schedule offers a 50% discount for ordering just one pack (10 booklets). We did that to encourage small businesses to test our booklets on a small scale before making a big investment. Once you see the results you’ll get, you can continue to order packs or enjoy additional savings on one or more boxes. (Return to the top.)

Q: Why do 93 Tips™ booklets have ISBNs and barcodes?

A: We designed the 93 Tips™ series to help businesses promote themselves to customers and prospects, but we also realized that some companies might prefer to sell these booklets instead of giving them away. We assigned an ISBN and created a standard EAN-13 barcode to make that easier.

If you’re giving them away, you won’t need the barcode. But one side effect is that the people who receive your booklets will realize that what you’ve given them has a $5.00 list price. That realization alone helps make our booklets a great promotional tool for your business. (Return to the top.)